American Freight Stores Certification Process

American Freight sells both new items as well as one-of-a-kind, out of carton, discontinued, refurbished, scratched and dented, and used merchandise. All items that are non-new undergo a stringent testing process and, when necessary, have cosmetic parts replaced and/or are repaired. Only once an item has undergone our thorough certification process is it approved to be a American Freight Certified item.

All Certified Products:

• Are rigorously tested for full, like-new functionality
• Have missing parts replaced
• Are repaired, if necessary, and retested
• Are refurbished with replacement parts for mechanical defects found during testing
• Are fully cleaned and sanitized
• Follow the American Freight return policy

The certification process follows the same basic mechanical guidelines as recommended by the Original Manufacturer.

Customers Purchasing a Certified Appliance or other item from American Freight should expect:

• A fully functional and operational unit
• The assurance that the unit still meets American Freight quality standards as the nation’s leading retailer of appliances and appliance related products
• New in box and out of carton appliance purchases include either a 1 year manufacturer warranty or a third party 1 year coverage. Additionally, all appliances are eligible for the industry leading Master Protection Agreement. The Master Protection Agreement provides an additional 3 or 5 years of coverage and provides for preventative maintenance for the length of the plan.

*You can read more about our Return Policy here.

If you are not satisfied with your purchase for any reason, please let us know. Click here to send a message to our Customer Service team.