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Have a question or concern for American Freight? We're here to help! We strive to respond to all inquiries as soon as possible. Please be aware, for all questions regarding your payment plan for American First Finance, you need to contact them directly by clicking here.
If you need assistance on a purchase made in any of our open locations or online, please contact us at 877-309-1870.
If you're contacting us about an order completed prior to 12/31/2024 please read the message below:American Freight LLC, American Freight Outlet Stores, LLC, and certain of their affiliates are in the process of liquidating and winding down their business through a chapter 11 bankruptcy proceeding, which is currently pending before the United States Bankruptcy Court for the District of Delaware under Case No. 24-12480. If you made a purchase on or before December 31, 2024, and you are having a customer service issue, you should either contact the manufacturer regarding any warranty that may still be active, or any holder of a third party warranty you may have purchased. Additional details regarding the chapter 11 bankruptcy proceeding can be found at Kroll Restructuring Administration.
If you feel your situation still needs review, please submit a form and we will address your questions as soon as possible.